EQUIPMENT
Maintenance
Foodpak is trusted to deliver responsive & expert support for Ossid, Reepak, and other packaging machines, so you can focus on production with confidence.
Big or small, we service it all.
Our maintenance department is staffed with technicians who specialize in packaging machine maintenance. Whether you need a vacuum sealer, band sealer, thermoformer, or other packaging equipment serviced, we have the parts and expertise to keep your machines running smoothly.
We ensure your packaging needs are met and always on track for fewer interruptions.
An official Ossid service partner.
We’re excited to announce that Foodpak has partnered with Ossid as an official local service partner, strengthening our commitment to delivering exceptional service and support across Canada and supporting Ossid’s service network. This collaboration is designed to bring greater value, efficiency, and peace of mind to your operations.
Services
Preventative maintenance programs
Ongoing maintenance of packaging machinery is a priority for keeping equipment running smoothly. We keep track of your maintenance schedules and look for machine faults before they become a problem. This reduces downtime and ensures maximum output.
Breakdown service & equipment repairs
Equipment breakdowns are never fun. Our service technicians can be quickly dispatched to your location, or we can be available for remote support to get you back to normal operations as quickly as possible.
Parts
We are committed to the longevity of your packaging equipment, and with that, sometimes parts need to be switched out. We can help maintain the life of your machine by providing you with replacement parts from our extensive parts inventory. This will keep your equipment operating well into the future.
Additional services
Factory acceptance testing
When investing in new equipment, you want everything to work as expected. To ensure seamless production integration, we can test machines with your product for the desired specs and outputs before it reaches your facility.
Machine installation
Installing new machines can be daunting. Our technicians ensure that the proper power and utility connections are hooked up properly and perform a range of diagnostic tests to ensure your machine works as expected.
Commissioning
Equipment commissioning is the process of setting up the programs on your machine. Whether you need product or cycle-specific programming, we can fine-tune your machine in a live environment to ensure an optimal end product.
Training
Our technicians provide training on the safe and proper operation of packaging equipment, especially on those bigger units. We also offer refresher training to make sure both new and experienced staff are up to date with operations and best practices.
Equipment diagnostics
At times, problems with packaging equipment can arise from wear and tear or user error. Our technicians can diagnose machine issues, support troubleshooting, and give recommendations for repair.
Technical support
Sometimes, it’s not possible to have a technician come to your facility, especially in remote locations. We can arrange phone or email support to answer questions related to machine issues, identify required parts, and recommend solutions.
A trusted local partner
As a Canadian-based company with deep experience in food processing, Foodpak is your dependable partner for long-term equipment performance and growth for your packaging equipment.
This partnership extends service coverage for Ossid/Reepack equipment in Canada, delivering faster support, better uptime, and long-term value, all without the need for an in-house service team.
